Privacy Policy

Effective date: 20 October 2026

Smartcity Projects Pte Ltd (“Smartcity Projects”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, protect and retain personal data in connection with our website, business activities, products and services.

1. Collection of personal data

We may collect personal data when you:

  • Contact us through our website, email, telephone or other communication channels.
  • Request information, quotations, proposals or business assistance.
  • Enter into discussions or contractual relationships with us.
  • Represent a client, supplier, partner or other organisation dealing with Smartcity Projects.
  • Subscribe to business communications or newsletters, where available.
  • Visit our website and interact with its features.

2. Personal data we collect

Depending on the nature of our relationship, personal data may include:

  • Name, professional title and organisation.
  • Business email address, telephone number and contact details.
  • Information provided in correspondence, enquiries and business proposals.
  • Information relevant to contractual and commercial relationships.
  • Technical information such as IP addresses and browser information, where collected for website operation and security.

We seek to collect only personal data reasonably necessary for legitimate business purposes.

3. Purposes for collection, use and disclosure

We may collect, use and disclose personal data for the following purposes:

  • Responding to enquiries and providing requested information.
  • Preparing quotations, proposals and commercial agreements.
  • Providing and administering our products and services.
  • Managing relationships with clients, suppliers, contractors and business partners.
  • Coordinating projects and technical or commercial activities.
  • Processing invoices, payments and contractual obligations.
  • Providing relevant information about our products, services and business developments, where permitted by applicable law.
  • Maintaining and improving the functionality and security of our website.
  • Protecting our business, systems and information.
  • Complying with applicable legal and regulatory requirements.

We will notify individuals of relevant purposes and obtain consent where required by applicable law, unless an exception applies.

4. Disclosure of personal data

We may disclose personal data, where necessary for the purposes described above, to:

  • Business partners, suppliers and subcontractors involved in providing products or services.
  • Professional advisers, including legal, financial and technical consultants.
  • Technology, hosting and communications service providers.
  • Financial institutions involved in business transactions.
  • Government authorities, regulators or law enforcement agencies where required or permitted by law.

We do not sell personal data to third parties.

5. International transfers

Given the international nature of our business, personal data may be transferred to organisations or service providers located outside Singapore.

Where the PDPA applies to such transfers, Smartcity Projects will take appropriate steps to ensure that transferred personal data receives a standard of protection comparable to that required under the PDPA.

6. Protection of personal data

We adopt reasonable administrative, technical and organisational security measures designed to protect personal data against unauthorised access, collection, use, disclosure, modification, loss or disposal.

Access to personal data is restricted to persons who require such access for legitimate business purposes.

7. Accuracy of personal data

We take reasonable steps to ensure that personal data is accurate and complete where it is likely to be used to make decisions affecting individuals or disclosed to other organisations.

You may contact us to request correction of inaccurate or incomplete personal data.

8. Withdrawal of consent

Where processing is based on consent, you may withdraw that consent by contacting us in writing.

We will process withdrawal requests in accordance with the PDPA and inform you of relevant consequences, including any effect on our ability to provide products or services.

Withdrawal of consent does not affect collection, use or disclosure permitted or required by applicable law.

9. Access and correction requests

You may request access to your personal data held by Smartcity Projects or request corrections to that data by contacting us using the details below.

We will respond as soon as reasonably possible and, where we cannot respond within 30 days, inform you in writing of the expected response time, in accordance with the PDPA.

A reasonable fee may apply to an access request. Where applicable, we will inform you of the fee in advance.

10. Retention of personal data

We retain personal data for as long as necessary to fulfil the purposes for which it was collected or to satisfy applicable legal or business requirements.

When retention is no longer necessary for legal or business purposes, we will cease retaining the personal data or remove the means by which it can be associated with particular individuals.

11. Cookies and website technologies

Our website uses only essential technical cookies necessary for its proper operation, security and basic functionality.

These cookies are not used for advertising, marketing, visitor profiling or behavioural tracking. We do not use analytics or advertising cookies.

Some pages show content from third parties, such as the Google map on our contact page. When that content loads, the provider may set its own cookies under its own privacy policy.

12. Data Protection Officer

For enquiries concerning this Privacy Policy, requests for access or correction, or matters relating to personal data protection, please contact:

Data Protection Officer: Bruno Navarro
Smartcity Projects Pte Ltd (UEN 201537913G)
21 Tan Quee Lan Street, #02-04 Heritage Place, Singapore 188108
Email: contact@smartcityprojects.asia
Telephone: +65 9005 4496

13. Updates to this Privacy Policy

Smartcity Projects may amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or applicable regulations.

The latest version will be published on our website with its effective date.